Emigoo Tour Int Ltd
📍 Valance Avenue, RM8 1TR, London, United Kingdom
📧 info@emigoo.com

This version will be legally robust, prioritise your business interests, and align with UK GDPR and the Data Protection Act 2018.

📄 Emigoo Tour Int Ltd – Privacy and Cookies Policy

Effective Date: 7 August 2025

1. Introduction

Emigoo Tour Int Ltd (“we”, “us”, “our”, or “Emigoo”) respects your privacy and is committed to protecting your personal data. This Privacy and Cookies Policy explains how we collect, use, store, share, and protect your data when you use our website or services.

By using our website or services, you confirm that you have read and understood this policy.

2. Data Controller

Emigoo Tour Int Ltd
Valance Avenue, RM8 1TR, London, UK
Email: info@emigoo.com

We are the Data Controller of your personal information under UK GDPR and the Data Protection Act 2018.

3. What Information We Collect

We collect the following categories of personal data:

  • Identity Data: name, gender, date of birth
  • Contact Data: email address, postal address, phone number
  • Payment Data: payment method, partial card info (via payment processor)
  • Travel Data: tour preferences, bookings, and travel history
  • Technical Data: IP address, browser type, device identifiers
  • Usage Data: website usage, clicks, page views
  • Marketing Data: your preferences for receiving marketing from us

We do not intentionally collect data from children under 16 without parental consent.

4. How We Collect Your Data

  • Direct interactions (booking forms, contact forms)
  • Automated technologies (cookies, log files)
  • Third-party platforms (social media, partners, or referral sites)

5. How We Use Your Data

We use your data to:

  • Provide and manage your bookings
  • Process payments and issue confirmations
  • Personalise your experience
  • Send customer service messages
  • Send marketing communications (with your consent)
  • Maintain security and legal compliance

We rely on the following legal bases:

  • Performance of a contract (e.g. booking a tour)
  • Consent (e.g. for marketing)
  • Legitimate interests (e.g. fraud prevention, website analytics)
  • Legal obligations (e.g. tax and accounting)

6. Sharing Your Information

We may share your data with:

  • Our suppliers (only when necessary to fulfil your booking)
  • Payment processors (secure and compliant)
  • IT providers (website hosting, CRM)
  • Legal authorities (where required by law)
  • Marketing and analytics platforms (only with consent or anonymised)

We do not sell your personal data.

7. International Transfers

Your data may be transferred and processed outside the UK/EEA. Where this happens, we ensure safeguards such as Standard Contractual Clauses or processing in adequate jurisdictions.

8. Data Security

We implement strict security procedures to prevent unauthorised access, including:

  • Encryption of data in transit
  • Secure servers and firewalls
  • Access limited to authorised personnel only

9. Data Retention

We retain your data:

  • As long as your account is active
  • As required to comply with legal obligations
  • For up to 6 years post-service to defend legal claims

After this, your data is securely deleted.

10. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Erase your data (“right to be forgotten”)
  • Object to or restrict processing
  • Data portability (in certain cases)
  • Withdraw consent (for marketing)

To exercise your rights, email: info@emigoo.com
We may request verification to protect your privacy.

11. Cookies

We use cookies to:

  • Enable website functionality
  • Improve user experience
  • Analyse website usage
  • Show relevant advertising

You can control cookies through your browser settings or via our cookie banner. Some cookies are essential and cannot be disabled.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies.

13. Changes to This Policy

We reserve the right to update this Privacy and Cookies Policy. Changes will be posted here and notified via email if material.

Last updated: 7 August 2025

14. Contact Us

If you have questions or concerns about this policy, please contact:

Emigoo Tour Int Ltd
Valance Avenue, RM8 1TR, London
Email: info@emigoo.com